Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.3
Location
9.3
Service
9.0
Dining
7.2
Guest reviews
8.2/10
based on 10 reviews
8.8
8.8/10 based on 1637 reviews
William
United Kingdom,
February
2024
8.8/10
The hotel is in the heart of Kyoto's Kawaramachi district, within walking distance to many activities. The rooms offer great facilities and a beautiful view, with comfortable twin beds and complimentary drinks at their well-stocked bar. The service is exceptional, always willing to accommodate requests, even making reservations at local spots. However, the dining options are limited. Overall, a great value for a stay in this vibrant neighborhood.
Rooms
9.0
The rooms were equipped with good facilities, offered a stunning view, cozy twin beds, and complimentary drinks at the bar.
Service
9.0
The service was exceptional, always ready to help and even made reservations for us at a local fish spot.
Location
10.0
The hotel is in the very center of Kyoto's Kawaramachi district, a vibrant neighborhood close to transport and tons of restaurants.
Dining
7.0
The dining experience was at the nearby French patisserie, which was a desirable option but limited in selection.
Facilities
Matt
United States,
January
2024
8.2/10
I loved my stay at the hotel! The location was fantastic, right in the heart of Kyoto's Kawaramachi district and close to everything you could need. The rooms were cozy with all the necessary amenities, but the dirty carpet was a downside. The service was exceptional, with the hotel manager going above and beyond to make our stay memorable. Dining options were limited, but the nearby French patisserie was a delightful treat. Overall, a great experience with a few minor drawbacks.
Rooms
8.0
The rooms were cozy with all necessary amenities, but the dirty carpet was a downside.
Service
9.0
The hotel manager provided exceptional service at all times and accommodated all our requests.
Location
9.0
The hotel is in a great neighborhood, close to Sanjo station and within walking distance to many activities.
Dining
7.0
The dining options were limited, but the nearby French patisserie was a desirable choice.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
Tom
United States,
January
2024
9.0/10
I had a wonderful stay at this hotel. The rooms were well-equipped and attention to detail was evident, plus they even offered a complimentary drink at their fully stocked bar. The service was exceptional with the staff going out of their way to meet our needs, including making reservations at a fantastic local fish spot. The location couldn't have been better, right in the heart of Kyoto's Kawaramachi district with easy access to all the attractions and plenty of shopping. The dining experience, although with limited options, was enjoyable with a steaming wok of prawns being a highlight. Overall, a great place to stay with top-notch service and fantastic location.
Rooms
9.0
The rooms were well-equipped and attention to detail was evident, plus they even offered a complimentary drink at their fully stocked bar.
Service
10.0
The service was exceptional with the staff accommodating all our requests and providing top-notch service at all times.
Location
10.0
The location couldn't have been better, right in the heart of Kyoto's Kawaramachi district with easy access to all the attractions and plenty of shopping.
Dining
7.0
The dining experience, although with limited options, was enjoyable with a steaming wok of prawns being a highlight.
Facilities
9.0
The facilities were top-notch with everything we needed for a comfortable stay.
Bobby
United States,
December
2023
9.0/10
I had a wonderful stay at this hotel! The location was superb, close to everything you might need. The rooms were top-notch, and the service was exceptional. The only downside was the limited dining options, but overall, it was a fantastic experience.
Rooms
9.0
I stayed in a room on the Premium level with twin beds, and it was immaculate. The view was stunning, and the cleaner came in every day to keep everything tidy.
Service
9.0
The service here was outstanding. From the reception desk to interactions with the hotel manager, they went above and beyond to ensure my stay was memorable. They even made a reservation for us at a local spot known for great fish.
Location
10.0
The hotel is situated in a great neighborhood, right by the river and within walking distance to many activities. It's in the Gion area, close to the subway station and the Gion district.
Dining
8.0
Although dining options were not included, I thoroughly enjoyed grabbing breakfast at the nice French bakery next door. The selection of tartines was delightful.
Facilities
9.0
The hotel facilities were excellent, providing all the necessary amenities for a comfortable stay.
Josh
United Kingdom,
October
2023
8.2/10
I had a wonderful stay at this hotel. The rooms were cozy and well-equipped, and the staff provided exceptional service. The central location made it easy to explore the city, but the dining options were a bit limited. Overall, a great value for money.
Rooms
8.0
The rooms were comfy and had excellent amenities.
Service
9.0
The hotel manager and the staff member were so helpful and accommodating.
Location
9.0
The hotel is in the very center of things, making it convenient to access major attractions and bus lines.
Dining
7.0
Dining at the nearby French patisserie was a delightful experience.
Facilities
8.0
The hotel had great facilities for my needs.
Phyllis
United Kingdom,
October
2023
8.4/10
The hotel is a little gem with amazing French bakery next door and situated in a central commercial area. The rooms on the upper floors are fantastic with quiet air conditioning but could use a daily cleaner on the Premium level. The service provided, particularly by a particular staff member and the hotel manager, was exceptional, helping us make a reservation at a local spot with great fish. The dining experience at the nearby patisserie was delightful. However, some might find the price a bit steep given the value for money.
Rooms
8.0
The rooms on the upper floors are fantastic with quiet air conditioning but could use a daily cleaner on the Premium level.
Service
9.0
Exceptional service provided, particularly by a particular staff member and the hotel manager, helping us make a reservation at a local spot with great fish.
Location
9.0
Situated in a central commercial area beside a nice French bakery for those looking for a tasty breakfast in the mornings, within walking distance to many activities.
Dining
8.0
Delightful dining experience at the nearby patisserie.
Facilities
8.0
The facilities were modern and convenient.
Frank
United Kingdom,
October
2023
8.2/10
The hotel is situated in the heart of Kyoto's Kawaramachi district, close to a vibrant neighborhood with numerous restaurants and excellent access to public transport. The rooms provide a quiet and comfortable stay on higher floors with all necessary amenities; however, the absence of regular cleaning service is a drawback. The service offered is exceptional, with the staff going above and beyond to assist, including making reservations at local eateries for guests. The location is superb for exploring the central commercial area and enjoying breakfast at the nearby French bakery. The dining options are somewhat limited, but the proximity to the exquisite patisserie next door compensates. Despite these minor setbacks, the facilities are modern and offer a pleasant stay.
Rooms
8.0
The rooms are quiet and come equipped with all necessary amenities on the upper floors.
Service
9.0
The service was exceptional with staff always ready to help, including making reservations at local spots.
Location
9.0
The hotel is in the very center of things, near shops, restaurants, and a delightful French bakery for breakfast.
Dining
7.0
The dining options are limited, but the neighboring French patisserie offers a desirable experience.
Facilities
8.0
The modern facilities enhance the overall stay experience.
Michael
United Kingdom,
July
2023
8.8/10
My stay at the hotel was fantastic! The location is perfect, near a delightful French bakery for morning treats and right in the heart of Kyoto's bustling Kawaramachi district. The rooms were spotlessly clean with great attention to detail, and the staff, especially the hotel manager, were incredibly helpful and accommodating. The only downside was the lack of a daily cleaner service. I would say it's a great value for money choice in an area close to everything.
Rooms
9.0
The rooms were meticulously clean and comfortable with thoughtful details.
Service
9.0
The service at the reception desk was exceptional, with staff going out of their way to accommodate requests.
Location
10.0
The hotel's location is unbeatable, situated in the very center of everything you'd want to explore in Kyoto.
Dining
8.0
I enjoyed breakfast at the nearby French patisserie, and the options were delightful.
Facilities
8.0
The hotel offers convenient facilities for a comfortable stay.
Samuel
United Kingdom,
June
2023
8.2/10
The hotel is centrally located in Kyoto's Kawaramachi district, offering proximity to various shops and restaurants. The rooms are serviced daily, with efficient air-conditioning, though the carpets may need a refresh. The staff is proactive in assisting with local reservations. The bakery nearby makes for a convenient breakfast option. Pricing is competitive, and amenities are adequate, but some may find the dining choices limited.
Rooms
8.0
Rooms are cleaned daily, have quiet air-conditioning, and include necessary amenities, despite some tired carpeting.
Service
9.0
The staff is particularly accommodating in making local reservations and addressing requests.
Location
10.0
Perfectly situated in the heart of Kyoto's bustling Kawaramachi district, providing easy access to various activities, shops, and dining options.
Dining
7.0
The adjacent French patisserie offers limited but desirable options for a quick bite.
Facilities
7.0
The hotel offers satisfactory facilities that cater to basic needs, though not lavish or extensive.
Kevin
United Kingdom,
June
2023
7.0/10
The hotel was a mixed experience with comfortable rooms and great bathroom cleanliness but the recurring issue of dirty carpets. The service was impressive, with helpful staff making local reservations, but the pricing could be better. The location is ideal for exploring nearby attractions but lacks some value for money. The dining options were minimal, with the highlight being the nearby French bakery. Overall, a decent stay with a few areas for improvement.
Rooms
7.0
The rooms were comfortable with a great bathroom, but there was a consistent problem with dirty carpets.
Service
8.0
The service was impressive, particularly with staff assisting in making local reservations, but the pricing could be more competitive.
Location
7.0
The hotel is situated in an area close to everything, including a nice French bakery for breakfast and within walking distance to many activities. However, the value for money could be better.
Dining
6.0
Dining options were minimal, with the highlight being the bakery nearby, offering limited choices.
Facilities
7.0
The facilities were adequate but nothing exceptional worth noting.
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